If you are in immediate danger Call 999

Press here to call our domestic abuse helpline

0300 561 0077

Live Chat LiveChat service times:
  • Monday: 10am - 12 midday
  • Tuesday: 2pm - 4pm
  • Wednesday: 10am - 12 midday
  • Thursday: 2pm - 4pm
  • Friday: 10am - 12 midday
For free confidential advice
Domestic abuse helpline 0300 561 0077
Email Email: adviceandsupport@leewaynwa.org.uk
Due to the Covid-19 outbreak, we are currently unable to take on new volunteers.

We are monitoring the evolving situation closely and hope to be recruiting again soon, so please check back.


Volunteers play an important role in the development of Leeway and their work allows us to strengthen our voice and support more people experiencing domestic abuse. With no time commitment required for some of our roles and a busy calendar of events, we always have opportunities which you may be able to help us with across Norfolk and Suffolk.

Some Ways You Could Help Leeway
We always have opportunities for you to volunteer

Admin and Office

Raising valuable funds for the charity

Planning or attending events

Helping with our Social Media and Marketing

Raising the Profile of Leeway as an Ambassador

Working with
Women and Children in our Safe Houses

Supporting our Community Based Services

Collating and Distributing Donations and Gifts

Volunteer Resources

Volunteer Application Form

Apply to become a volunteer by downloading our application form

Volunteer Recruitment Process

Find out more about volunteering and the recruitment process

More Information

For more information about our volunteering opportunities, please contact Anita - our volunteer co-ordinator - who will provide you with details of all current volunteering roles available. You can call her on 0300 561 0077 or email volunteer@leewaynwa.org.uk.

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    Hear From Our Volunteers

    “I firmly believe that spreading awareness about domestic abuse is vitally important. I want as many people as possible to learn about Leeway and its wonderful services, so they know that they are not alone and help is available, should they need it. I’d like to think that there is a tiny drop of my own contribution in the big battle with ending domestic abuse.”

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    Hear From Our Volunteers

    “A worthy cause that does an excellent job and is worth supporting.”

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    Hear From Our Volunteers

    “I had to flee from domestic violence with my children so I have some insight into the life of other woman and children who live in the refuge. I volunteer with Leeway because I wanted to give something back. I felt welcomed into Leeway from day one and I can honestly say I have got more back than I have ever given. Seeing the pleasure on children's faces at play groups and seeing mothers being able to enjoy family life again in a safe place is priceless. I feel proud to be part of that and to be part of the Leeway family.”



We are regularly looking for talented individuals to join the Leeway team. Due to an increase in the level of service we are able to provide, we are currently recruiting for the following roles.

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Management Committee Member Volunteer

Leeway is a registered charity providing a range of services to adults and children fleeing domestic abuse across Norfolk and Suffolk.

Having recently undertaken a governance review we currently have a vacancy for a volunteer to join the Management Committee who ideally has had some experience of being involved at a board level.

The skills and expertise we will consider particularly are:

  • Finance
  • Housing
  • Safeguarding

We would welcome any applicants from ethnic minority groups and in addition those who have had some previous experience in chairing meetings or have been a chair of another organisation in the past.

Management Committee meetings are at present held in Norwich approximately six to eight times per year for a maximum of two hours in the evening.

Other Information

  • Expenses: paid in accordance with the Leeway volunteer expenses policy and following provision of receipts
  • Insurance Cover: Trustee Indemnity Insurance in place
  • Training: Trustee induction and ongoing training
  • Recruitment method: Application form and skill-based Interview process

Applicants must support and have awareness of the aims and purposes of Leeway Domestic Violence and Abuse Services.

  • Closing Date for applications: 5pm Friday 4th September 2020
Leeway promotes equal opportunities. Affiliated to Women's Aid Disability Confident Employer Investors in People

Request Your Application Pack

For an application pack, please fill out the form above, or alternatively you can either email s.larter@leewaynwa.org.uk or phone: 0300 561 0077 (voice mail), stating clearly your name, address and contact number/e-mail address. Successful candidates will be subject to a Disclosure Barring / DBS check.
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Volunteer Treasurer

We are looking to recruit a Volunteer for the position of Treasurer who can oversee & support the Management Committee, CEO & the Business & Central Services Manager on the financial management aspects of Leeway Domestic Violence and Abuse Services, from supporting with the financial forecasting, budgets & management account analysis, as well as all other financial related tasks and duties that the charity needs.

You must have previous experience in a financial role such as in Accounting and a good understanding of charities. You must be committed and dedicated to the role and the charity, ensuring any deadlines are met.


  • Charity Accounting: 2 years (preferred)
  • Accounting: 2 years (desirable)

Location meeting base - Norwich

Volunteer Treasurer Role Description

The responsibilities of the Treasurer at board level are to:

  • Liaise with finance staff and with the organisation’s independent examiner or auditor, in order to ensure that the organisation keeps proper accounts, in compliance with Companies House and Charity Commission regulations.
  • Chair the finance sub-committee meetings, who are responsible for:
  • Reviewing the organisation’s financial performance.
  • Reviewing policies for finance and investment.
  • Ensuring that the organisation has robust and effective financial controls in place.
  • Report on financial matters to the management committee.

The treasurer will share these responsibilities with the finance sub-committee, and staff will carry out day to day finance functions.

  • Closing Date for applications: 5pm Friday 4th September 2020

interviews will be arranged after the closing date

Leeway promotes equal opportunities. Affiliated to Women's Aid Disability Confident Employer Investors in People

Request Your Application Pack

For an application pack, please fill out the form above, or alternatively you can email s.larter@leewaynwa.org.uk.
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