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Domestic abuse helpline 0300 561 0077
Emergency Services
If you are in immediate danger CALL 999
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Volunteer with Leeway

Volunteer

Volunteers play an important role in the development of Leeway and their work allows us to strengthen our voice and support more people experiencing domestic abuse. With no time commitment required for some of our roles and a busy calendar of events, we always have opportunities which you may be able to help us with across Norfolk and Suffolk.

Some ways you could help Leeway

We always have opportunities for you to volunteer

Admin & Office Work

Admin and office work

Fund Raising

Raising valuable funds for the charity

Balloons

Planning or attending events

Social media

Helping with our social media and marketing

Leeway Ambassador

Raising the profile of Leeway as an ambassador

Woman and child

Working with women and children in our safe houses

Community based services

Supporting our community based services

Donations and gifts

Collating and distributing donations and gifts

Volunteer resources

For more information about our volunteering opportunities, please contact Anita - our volunteer co-ordinator - who will provide you with details of all current volunteering roles available. You can call her on 0300 561 0077 or email admin@leewaynwa.org.uk

Leeway staff

Jobs

We are regularly looking for talented individuals to join the Leeway team. Due to an increase in the level of service we are able to provide, we are currently recruiting for the following roles.

Click here to download our application form. Please send completed forms to admin@leewaynwa.org.uk

Family Support Independent Domestic Abuse Advisor (IDVA) - South Norfolk
  • 32hrs per week
  • £19,106
  • South Norfolk

Job Purpose: The Family Support IDVA will be part of our team within the Norfolk Integrated Domestic Abuse Service (NIDAS), which is a community-based service providing flexible, safe, supportive, and confidential service through face to face or accredited groupwork for children and young people who have experienced or are living domestic abuse.

Responsible to: NIDAS Senior Independent Domestic Abuse Advisor

Duties and responsibilities:

  • Work in a multi-agency framework and environment, safeguarding adults and children.
  • Promote Equality, Diversity, Fairness, and Inclusion at all times.
  • Promote a ‘Team NIDAS’ culture across the service delivery.
  • Ensure that our service users voices are central to all aspects of service delivery and is evidenced through safety and support planning, risk assessment and reviews.
  • Be part of a team of community and family IDVAs and work collaboratively with colleagues throughout the NIDAS Partnership to deliver our visions, values and objectives.
  • Be innovative in identifying methods to successfully engage with people across a wide range of backgrounds and with diverse needs.
  • Look for opportunities to improve and develop services that we offer.
  • To promote collaboration and multi-agency working for service users and maintain up to date knowledge of local services to enable recovery.
  • Support our service users to link into statutory, health and social care services to maximise their wellbeing and recovery.
  • To implement NIDAS’s strategy on consultation and service user involvement to ensure that all service users are able to participate and contribute to the development of the NIDAS service.

Essential requirements:

  • An accredited IDVA qualification or working towards one.
  • Driving Licence, Business insurance and ability to travel across Norfolk.
  • A relevant childcare qualification level 3 or equivalent and experience of working with children and young people.
  • Experience of working in a voluntary or statutory agency for a minimum of two years with victims of domestic abuse.
  • Experience of public speaking and advocating for victims.
  • Experience of using risk assessment tools for victims of domestic abuse.
  • Experience of being creative, planning and running a range of therapeutic activities for children and young people.
  • Experience of delivering talks and presentations to children, young people and agencies.

Desirable requirements:

  • Knowledge of legislation around safeguarding vulnerable adults and children.
  • Excellent written and verbal communication skills, engaging with service users, colleagues, and partners.
  • IT skills including use of Microsoft Office, Teams, case management systems, and databases.
  • Inquisitive and problem solving. A commitment to seeking new ways of working to achieve positive outcomes.
  • A clear understanding of Data Protection, confidentiality, and data sharing protocols.
  • An understanding of a strengths-based and trauma informed approach to support.
  • An understanding of the impact of domestic abuse on young people, children, and families.

Request Your Application Pack

For an application pack, please fill out the form above, or alternatively you can call 0300 561 0077 or email admin@leewaynwa.org.uk. Successful candidates will be subject to a Disclosure Barring / DBS check.

Leeway promotes equal opportunities. Affiliated to Women's Aid.

Disability confident employer Investors in people
Children and young persons worker’s (with parenting experience)
  • £22,422 pro rata
  • Great Yarmouth, Norwich, West Norfolk, Breckland, North Norfolk, Broadland
  • 5 roles available

Job Purpose: To provide enhanced support to young people aged 0-18 living within our refuges through the following services:

  • To provide individual support for 5-18 year olds which is flexible, effective, safe, supportive and confidential.
  • To provide age-appropriate group support to parents and young people.
  • To provide a range of parenting support through one to one and group sessions, to enable parents to understand their young person’s experiences and encourage them to be involved in their support.
  • To develop age appropriate, individual, safety and support plans with young people.
  • To work effectively with partner agencies to achieve the best possible outcomes for all families accessing the support.

Essential requirements:

  • A relevant Children and young persons qualification to level 3 or above.
  • A minimum of 2 years experience of working with children/ young people and families.
  • Ability to be creative, plan and run groups
  • Good communication and interpersonal skills
  • Experience of safeguarding vulnerable adults and children

Driving licence, business insurance and the ability to travel across Norfolk.

Please state the area you are interested in working in on your application form.

Women only to apply: S.7(2)(e) SDA applies. “Exempt under the Equality Act 2010 Schedule 9, part 1.

Applicants will be reviewed as and when applications are received, and we reserve the right to withdraw the vacancies if a role is successfully recruited.

Request Your Application Pack

For an application pack, please fill out the form above, or alternatively you can call 0300 561 0077 or email admin@leewaynwa.org.uk. Successful candidates will be subject to a Disclosure Barring / DBS check.

Leeway promotes equal opportunities. Affiliated to Women's Aid.

Disability confident employer Investors in people
Parenting worker’s (with children and young person experience)
  • 37 hours per week
  • £22,422 pro rata
  • Great Yarmouth, Norwich, West Norfolk, Breckland, North Norfolk, Broadland
  • 3 roles available

Job Purpose: To provide enhanced support to young people aged 0-18 living within our refuges through the following services:

  • To provide individual support for 5-18 year olds which is flexible, effective, safe, supportive and confidential.
  • To provide age-appropriate group support to parents and young people.
  • To provide a range of parenting support through one to one and group sessions, to enable parents to understand their young person’s experiences and encourage them to be involved in their support.
  • To develop age appropriate, individual, safety and support plans with young people.
  • To work effectively with partner agencies to achieve the best possible outcomes for all families accessing the support.

Essential requirements:

  • A relevant Children and young persons qualification to level 3 or above.
  • A minimum of 2 years experience of working with children/ young people and families.
  • Ability to be creative, plan and run groups
  • Good communication and interpersonal skills
  • Experience of safeguarding vulnerable adults and children

Driving licence, business insurance and the ability to travel across Norfolk.

Please state the area you are interested in working in on your application form.

Women only to apply: S.7(2)(e) SDA applies. “Exempt under the Equality Act 2010 Schedule 9, part 1.

Applicants will be reviewed as and when applications are received, and we reserve the right to withdraw the vacancies if a role is successfully recruited.

Request Your Application Pack

For an application pack, please fill out the form above, or alternatively you can call 0300 561 0077 or email admin@leewaynwa.org.uk. Successful candidates will be subject to a Disclosure Barring / DBS check.

Leeway promotes equal opportunities. Affiliated to Women's Aid.

Disability confident employer Investors in people
Parenting worker (with children and young person experience)
  • 30 hours per week
  • £22,422 pro rata
  • Great Yarmouth, Norwich, West Norfolk, Breckland, North Norfolk, Broadland

Job Purpose: To provide enhanced support to young people aged 0-18 living within our refuges through the following services:

  • To provide individual support for 5-18 year olds which is flexible, effective, safe, supportive and confidential.
  • To provide age-appropriate group support to parents and young people.
  • To provide a range of parenting support through one to one and group sessions, to enable parents to understand their young person’s experiences and encourage them to be involved in their support.
  • To develop age appropriate, individual, safety and support plans with young people.
  • To work effectively with partner agencies to achieve the best possible outcomes for all families accessing the support.

Essential requirements:

  • A relevant Children and young persons qualification to level 3 or above.
  • A minimum of 2 years experience of working with children/ young people and families.
  • Ability to be creative, plan and run groups
  • Good communication and interpersonal skills
  • Experience of safeguarding vulnerable adults and children

Driving licence, business insurance and the ability to travel across Norfolk.

Please state the area you are interested in working in on your application form.

Women only to apply: S.7(2)(e) SDA applies. “Exempt under the Equality Act 2010 Schedule 9, part 1.

Applicants will be reviewed as and when applications are received, and we reserve the right to withdraw the vacancies if a role is successfully recruited.

Request Your Application Pack

For an application pack, please fill out the form above, or alternatively you can call 0300 561 0077 or email admin@leewaynwa.org.uk. Successful candidates will be subject to a Disclosure Barring / DBS check.

Leeway promotes equal opportunities. Affiliated to Women's Aid.

Disability confident employer Investors in people
Suffolk Children and Young People’s Outreach worker (Bury St Edmunds)
  • 37 hours per week
  • Location: Bury St Edmunds

Fixed term contract until 30th April 2025

Salary CAYPO Worker £22,422 (pro rata) following sucessful completion of 6 month probabtion period. Starting salary is £ 20,422.

Job Purpose:

  • To provide a flexible, effective, safe, supportive, and confidential service for children, young people and adults who have experienced domestic abuse as part of Leeway’s CAYPO team.
  • To follow CAYPO operational policies and procedures.
  • To support the CAYPO Coordinator in working towards the best possible outcomes for children and young people.

Essential Requirements: A level 3 Children and Young Peoples qualification. Experience of working with children and young people individually and in a group session. Good interpersonal skills. Ability to be creative plan and run children’s activities. Experience of working in a multi-agency team and developing partnerships. Good computer skills (including Microsoft applications), Proactive/flexible approach to working hours. Good communication and presentation skills.

Request Your Application Pack

For an application pack, please fill out the form above, or alternatively you can call 0300 561 0077 or email admin@leewaynwa.org.uk. Successful candidates will be subject to a Disclosure Barring / DBS check.

Leeway promotes equal opportunities. Affiliated to Women's Aid.

Disability confident employer Investors in people
Suffolk Children and Young People’s Outreach worker (Lowestoft)
  • 37 hours per week
  • Location: Lowestoft

Fixed term contract until 30th April 2025

Salary CAYPO Worker £22,422 (pro rata) following sucessful completion of 6 month probabtion period. Starting salary is £ 20,422.

Job Purpose:

  • To provide a flexible, effective, safe, supportive, and confidential service for children, young people and adults who have experienced domestic abuse as part of Leeway’s CAYPO team.
  • To follow CAYPO operational policies and procedures.
  • To support the CAYPO Coordinator in working towards the best possible outcomes for children and young people.

Essential Requirements: A level 3 Children and Young Peoples qualification. Experience of working with children and young people individually and in a group session. Good interpersonal skills. Ability to be creative plan and run children’s activities. Experience of working in a multi-agency team and developing partnerships. Good computer skills (including Microsoft applications), Proactive/flexible approach to working hours. Good communication and presentation skills.

Request Your Application Pack

For an application pack, please fill out the form above, or alternatively you can call 0300 561 0077 or email admin@leewaynwa.org.uk. Successful candidates will be subject to a Disclosure Barring / DBS check.

Leeway promotes equal opportunities. Affiliated to Women's Aid.

Disability confident employer Investors in people
Children & Young People’s Resettlement Worker
  • 37 hours per week
  • Salary: £22,422

Job Purpose:

  • To provide a flexible, effective, safe, supportive, and confidential service for children and young people and their parent/carer who have experience domestic abuse as part of Leeway’s CAYPO Team.
  • To provide support to children, young people and their parent/carer leaving Leeway’s Refuges for resettlement into their new home environment across Norfolk.
  • To follow CAYPO operational policies and procedures.
  • To support the CAYPO Coordinator in working towards the best possible outcomes for children and young people.

Essential Requirements:

  • Level 3 Children & Young People’s qualification.
  • Experience of working individually with children and young people.
  • Good interpersonal skills.
  • Ability to be creative, plan and run children’s activities.
  • Ability to operate, record and maintain administrative and financial systems.
  • Ability to be flexible, work independently and as part of a team and be able to respond calmly in sometimes pressured situations.
  • Experience of working within the legislation around safeguarding vulnerable adults and children
  • Reliable, enthusiastic, patient, non-judgemental and understanding.
  • Driving license and ability to travel.
  • Computer literate.
Request Your Application Pack

For an application pack, please fill out the form above, or alternatively you can call 0300 561 0077 or email admin@leewaynwa.org.uk. Successful candidates will be subject to a Disclosure Barring / DBS check.

Leeway promotes equal opportunities. Affiliated to Women's Aid.

Disability confident employer Investors in people
NIDAS Assistant Service Manager

Job Purpose: The NIDAS Assistant Service Manager will support the NIDAS Manager to lead a confidential, safe, and supportive team, within the Norfolk Integrated Domestic Abuse Service (NIDAS). They will support the NIDAS Manager to provide an effective, service for service users and their children reaching the service remit of high/medium risk, a range of additional packages to enhance the support including domestic abuse training, service user group support and the lead the DA Champions network.

Essential Requirements:

  • An accredited management qualification or prepared to work towards one.
  • An accredited IDVA qualification or working towards one.
  • Driving Licence, Business insurance and ability to travel around Norfolk
  • Experience of supervising staff.
  • Experience of working in a voluntary or statutory agency for a minimum of two years with victims of domestic abuse.• Experience of working in a voluntary or statutory agency for a minimum of two years with victims of domestic abuse.
  • Experience of public speaking and advocating for victims.
  • Experience of working within the multi-agency environment.
  • Experience of writing reports and recording information.
  • Experience of group work and training.

Knowledge & Skills:

  • Knowledge of legislation around safeguarding vulnerable adults and children.
  • Excellent written and verbal communication skills, engaging with service users, colleagues, and partners.
  • Excellent IT skills including use of Microsoft Office, Teams, case management systems, and databases.
  • Inquisitive and problem solving. A commitment to seeking new ways of working to achieve positive outcomes.
  • A clear understanding of data protection, confidentiality, and data sharing protocols.
  • An understanding of group work and training.
  • An understanding of a strengths-based and trauma informed approach to support.
  • An understanding of the impact of domestic abuse on young people, children, and families.
  • An understanding of equal opportunities and anti-discriminatory practice.
Request Your Application Pack

For an application pack, please fill out the form above, or alternatively you can call 0300 561 0077 or email admin@leewaynwa.org.uk. Successful candidates will be subject to a Disclosure Barring / DBS check.

Leeway promotes equal opportunities. Affiliated to Women's Aid.

Disability confident employer Investors in people
NIDAS Diverse Communities Specialist IDVA

Job Purpose: The Diverse Communities Specialist IDVA will be part of a confidential, safe, and supportive team, within the Norfolk Integrated Domestic Abuse Service (NIDAS). They will provide effective, safe, supportive, and confidential support for service users aged 16 plus who are from diverse communities and their families including children aged 5-18, who are assessed as high or medium risk, and living with or fleeing domestic abuse.

Essential Requirements:

  • An accredited IDVA qualification or willingness to work towards one.
  • Driving licence, business insurance and ability to travel around Norfolk
  • Lived experience of belonging to a diverse community.
  • Experience of working with vulnerable service users from diverse communities.
  • Experience of working in a voluntary or statutory agency for a minimum of two years with victims of domestic abuse.
  • Experience of public speaking and advocating for victims.
  • Experience of working within a multi-agency environment.
  • Experience of managing a complex caseload.
  • Experience of using risk assessment tools for victims of domestic abuse.

Knowledge & Skills:

  • A good understanding of domestic abuse including the impact of domestic abuse on service users from diverse communities and their children.
  • A good understanding of common experiences and needs of diverse communities, including the specific barriers to disclosure of domestic abuse for service users from diverse communities.
  • Understand and be committed to equal opportunities and diversity issues in policy and practice.
  • Knowledge of legislation around safeguarding vulnerable adults and children.
  • Excellent written and verbal communication skills, engaging with service users, colleagues, and other professionals.
  • Excellent IT skills including use of Microsoft Office, Teams, case management systems, and databases.
  • Inquisitive and problem solving. A commitment to seeking new ways of working to achieve positive outcomes.
  • A clear understanding of data protection, confidentiality, and data sharing protocols.
  • An understanding of a strengths-based and trauma informed approach to support.
Request Your Application Pack

For an application pack, please fill out the form above, or alternatively you can call 0300 561 0077 or email admin@leewaynwa.org.uk. Successful candidates will be subject to a Disclosure Barring / DBS check.

Leeway promotes equal opportunities. Affiliated to Women's Aid.

Disability confident employer Investors in people
NIDAS LGBT+ Specialist IDVA

Job Purpose: The LGBT+ Specialist IDVA will be part of a confidential, safe, and supportive team, within the Norfolk Integrated Domestic Abuse Service (NIDAS). They will provide effective, safe, supportive, and confidential support for LGBT+ service users aged 16 plus and their families including children aged 5-18, who are assessed as high or medium risk, and living with or fleeing domestic abuse.

Essential Requirements:

  • An accredited IDVA qualification or willingness to work towards one.
  • Driving licence, business insurance and ability to travel around Norfolk
  • Experience of working in a voluntary or statutory agency for a minimum of two years with victims of domestic abuse.
  • Experience of public speaking and advocating for victims.
  • Experience of working within a multi-agency environment.
  • Experience of managing a complex caseload.
  • Experience of using risk assessment tools for victims of domestic abuse.

Knowledge & Skills:

  • A good understanding of domestic abuse including the impact of domestic abuse on LGBT+ service users and their children.
  • A good understanding of common experiences and needs of LGBT+ communities including the specific barriers to disclosure of domestic abuse for LGBT+ service users.
  • Understand and be committed to equal opportunities and diversity issues in policy and practice.
  • Knowledge of legislation around safeguarding vulnerable adults and children.
  • Excellent written and verbal communication skills, engaging with service users, colleagues, and other professionals.
  • Excellent IT skills including use of Microsoft Office, Teams, case management systems, and databases.
  • Inquisitive and problem solving. A commitment to seeking new ways of working to achieve positive outcomes.
  • A clear understanding of data protection, confidentiality, and data sharing protocols.
  • An understanding of a strengths-based and trauma informed approach to support.
Request Your Application Pack

For an application pack, please fill out the form above, or alternatively you can call 0300 561 0077 or email admin@leewaynwa.org.uk. Successful candidates will be subject to a Disclosure Barring / DBS check.

Leeway promotes equal opportunities. Affiliated to Women's Aid.

Disability confident employer Investors in people
Family Support Independent Domestic Abuse Advisor (IDVA) - Breckland
  • 37hrs per week
  • £22,422
  • Breckland

Job Purpose: The Family Support IDVA will be part of our team within the Norfolk Integrated Domestic Abuse Service (NIDAS), which is a community-based service providing flexible, safe, supportive, and confidential service through face to face or accredited groupwork for children and young people who have experienced or are living domestic abuse.

Responsible to: NIDAS Senior Independent Domestic Abuse Advisor

Duties and responsibilities:

  • Work in a multi-agency framework and environment, safeguarding adults and children.
  • Promote Equality, Diversity, Fairness, and Inclusion at all times.
  • Promote a ‘Team NIDAS’ culture across the service delivery.
  • Ensure that our service users voices are central to all aspects of service delivery and is evidenced through safety and support planning, risk assessment and reviews.
  • Be part of a team of community and family IDVAs and work collaboratively with colleagues throughout the NIDAS Partnership to deliver our visions, values and objectives.
  • Be innovative in identifying methods to successfully engage with people across a wide range of backgrounds and with diverse needs.
  • Look for opportunities to improve and develop services that we offer.
  • To promote collaboration and multi-agency working for service users and maintain up to date knowledge of local services to enable recovery.
  • Support our service users to link into statutory, health and social care services to maximise their wellbeing and recovery.
  • To implement NIDAS’s strategy on consultation and service user involvement to ensure that all service users are able to participate and contribute to the development of the NIDAS service.

Essential requirements:

  • An accredited IDVA qualification or working towards one.
  • Driving Licence, Business insurance and ability to travel across Norfolk.
  • A relevant childcare qualification level 3 or equivalent and experience of working with children and young people.
  • Experience of working in a voluntary or statutory agency for a minimum of two years with victims of domestic abuse.
  • Experience of public speaking and advocating for victims.
  • Experience of using risk assessment tools for victims of domestic abuse.
  • Experience of being creative, planning and running a range of therapeutic activities for children and young people.
  • Experience of delivering talks and presentations to children, young people and agencies.

Desirable requirements:

  • Knowledge of legislation around safeguarding vulnerable adults and children.
  • Excellent written and verbal communication skills, engaging with service users, colleagues, and partners.
  • IT skills including use of Microsoft Office, Teams, case management systems, and databases.
  • Inquisitive and problem solving. A commitment to seeking new ways of working to achieve positive outcomes.
  • A clear understanding of Data Protection, confidentiality, and data sharing protocols.
  • An understanding of a strengths-based and trauma informed approach to support.
  • An understanding of the impact of domestic abuse on young people, children, and families.

Request Your Application Pack

For an application pack, please fill out the form above, or alternatively you can call 0300 561 0077 or email admin@leewaynwa.org.uk. Successful candidates will be subject to a Disclosure Barring / DBS check.

Leeway promotes equal opportunities. Affiliated to Women's Aid.

Disability confident employer Investors in people
Family Support Independent Domestic Abuse Advisor (IDVA) - North Norfolk
  • 37hrs per week
  • £22,422
  • North Norfolk

Job Purpose: The Family Support IDVA will be part of our team within the Norfolk Integrated Domestic Abuse Service (NIDAS), which is a community-based service providing flexible, safe, supportive, and confidential service through face to face or accredited groupwork for children and young people who have experienced or are living domestic abuse.

Responsible to: NIDAS Senior Independent Domestic Abuse Advisor

Duties and responsibilities:

  • Work in a multi-agency framework and environment, safeguarding adults and children.
  • Promote Equality, Diversity, Fairness, and Inclusion at all times.
  • Promote a ‘Team NIDAS’ culture across the service delivery.
  • Ensure that our service users voices are central to all aspects of service delivery and is evidenced through safety and support planning, risk assessment and reviews.
  • Be part of a team of community and family IDVAs and work collaboratively with colleagues throughout the NIDAS Partnership to deliver our visions, values and objectives.
  • Be innovative in identifying methods to successfully engage with people across a wide range of backgrounds and with diverse needs.
  • Look for opportunities to improve and develop services that we offer.
  • To promote collaboration and multi-agency working for service users and maintain up to date knowledge of local services to enable recovery.
  • Support our service users to link into statutory, health and social care services to maximise their wellbeing and recovery.
  • To implement NIDAS’s strategy on consultation and service user involvement to ensure that all service users are able to participate and contribute to the development of the NIDAS service.

Essential requirements:

  • An accredited IDVA qualification or working towards one.
  • Driving Licence, Business insurance and ability to travel across Norfolk.
  • A relevant childcare qualification level 3 or equivalent and experience of working with children and young people.
  • Experience of working in a voluntary or statutory agency for a minimum of two years with victims of domestic abuse.
  • Experience of public speaking and advocating for victims.
  • Experience of using risk assessment tools for victims of domestic abuse.
  • Experience of being creative, planning and running a range of therapeutic activities for children and young people.
  • Experience of delivering talks and presentations to children, young people and agencies.

Desirable requirements:

  • Knowledge of legislation around safeguarding vulnerable adults and children.
  • Excellent written and verbal communication skills, engaging with service users, colleagues, and partners.
  • IT skills including use of Microsoft Office, Teams, case management systems, and databases.
  • Inquisitive and problem solving. A commitment to seeking new ways of working to achieve positive outcomes.
  • A clear understanding of Data Protection, confidentiality, and data sharing protocols.
  • An understanding of a strengths-based and trauma informed approach to support.
  • An understanding of the impact of domestic abuse on young people, children, and families.

Request Your Application Pack

For an application pack, please fill out the form above, or alternatively you can call 0300 561 0077 or email admin@leewaynwa.org.uk. Successful candidates will be subject to a Disclosure Barring / DBS check.

Leeway promotes equal opportunities. Affiliated to Women's Aid.

Disability confident employer Investors in people
Family Support Independent Domestic Abuse Advisor (IDVA) - Kings Lynn and West Norfolk
  • 37hrs per week
  • £22,422
  • Kings Lynn and West Norfolk

Job Purpose: The Family Support IDVA will be part of our team within the Norfolk Integrated Domestic Abuse Service (NIDAS), which is a community-based service providing flexible, safe, supportive, and confidential service through face to face or accredited groupwork for children and young people who have experienced or are living domestic abuse.

Responsible to: NIDAS Senior Independent Domestic Abuse Advisor

Duties and responsibilities:

  • Work in a multi-agency framework and environment, safeguarding adults and children.
  • Promote Equality, Diversity, Fairness, and Inclusion at all times.
  • Promote a ‘Team NIDAS’ culture across the service delivery.
  • Ensure that our service users voices are central to all aspects of service delivery and is evidenced through safety and support planning, risk assessment and reviews.
  • Be part of a team of community and family IDVAs and work collaboratively with colleagues throughout the NIDAS Partnership to deliver our visions, values and objectives.
  • Be innovative in identifying methods to successfully engage with people across a wide range of backgrounds and with diverse needs.
  • Look for opportunities to improve and develop services that we offer.
  • To promote collaboration and multi-agency working for service users and maintain up to date knowledge of local services to enable recovery.
  • Support our service users to link into statutory, health and social care services to maximise their wellbeing and recovery.
  • To implement NIDAS’s strategy on consultation and service user involvement to ensure that all service users are able to participate and contribute to the development of the NIDAS service.

Essential requirements:

  • An accredited IDVA qualification or working towards one.
  • Driving Licence, Business insurance and ability to travel across Norfolk.
  • A relevant childcare qualification level 3 or equivalent and experience of working with children and young people.
  • Experience of working in a voluntary or statutory agency for a minimum of two years with victims of domestic abuse.
  • Experience of public speaking and advocating for victims.
  • Experience of using risk assessment tools for victims of domestic abuse.
  • Experience of being creative, planning and running a range of therapeutic activities for children and young people.
  • Experience of delivering talks and presentations to children, young people and agencies.

Desirable requirements:

  • Knowledge of legislation around safeguarding vulnerable adults and children.
  • Excellent written and verbal communication skills, engaging with service users, colleagues, and partners.
  • IT skills including use of Microsoft Office, Teams, case management systems, and databases.
  • Inquisitive and problem solving. A commitment to seeking new ways of working to achieve positive outcomes.
  • A clear understanding of Data Protection, confidentiality, and data sharing protocols.
  • An understanding of a strengths-based and trauma informed approach to support.
  • An understanding of the impact of domestic abuse on young people, children, and families.

Request Your Application Pack

For an application pack, please fill out the form above, or alternatively you can call 0300 561 0077 or email admin@leewaynwa.org.uk. Successful candidates will be subject to a Disclosure Barring / DBS check.

Leeway promotes equal opportunities. Affiliated to Women's Aid.

Disability confident employer Investors in people