Working and volunteering with Leeway

• 37 hours per week
• Salary £24,000
• 3-year contract
• Based in Norwich County Hall MASH

The Triage IDVA will be part of our team within the Norfolk Integrated Domestic Abuse Service (NIDAS), which is a community-based service providing an effective, safe, supportive, and confidential support for service users aged 16 plus who are assessed as high or medium risk of further harm and living with or fleeing domestic abuse.

Job Purpose: The purpose of the role is to work in a multi-agency environment providing an assessment of risk and offering a range of support to reduce the risk of further harm posed to service users and their families. The support will be provided depending on the needs of the caller/referral through the phone, email, webchat or approved virtual apps as and when required. You will provide referrals to the NIDAS service identified by the referrals level of risk, including group support.

To triage all referrals and input all data onto an approved database in-line with reporting requirement and under the direction of the Senior IDVA.

Your support will ensure service users feel safe, happy with the service they are receiving and have the widest opportunities available to them to enhance their lives and improve their safety and wellbeing, using a strengths-based, trauma informed approach that is centred around their aims and aspirations. Participate in the rota system providing cover over 7 days a week and represent the service by providing presentations and attending events as required.

Your role will be part of a rota system operating over 7 days a week.

Essential requirements: Relevant accredited IDVA qualification (or willing to work towards one) and experience of working in a voluntary or statutory agency for a minimum of two years with victims of domestic abuse. Experience of managing risk and effective safety planning.. The ability to work on your own initiative and as part of a team, good organizational skills. We require a proactive/flexible approach to working hours to meet deadlines.

A full UK driving license, business insurance and ability to travel.

This role is subject to an enhanced DBS and police security clearance.

This role will be based within a multi-agency team and will form part of the new NIDAS Leeway Triage team.

Closing date for application: 5:00pm Monday 16th May 2022

• 18.5 hours per week (12-month fixed post)

Salary £33,000 pro-rata

Job Purpose: To support the Business and Central Service Manager in the management and development of central services, within the strategic direction and accountability frameworks, as determined by the CEO and Board of Trustees.

Essential requirements: Achieved or working towards a management qualification. Proven track record in providing direction and leadership. Experience of managing staff. Ability to work at a strategic level. Ability to identify, facilitate and manage change. Ability to manage resources. Ability to write reports and record information. Flexible approach to meet the needs of the organisation and targets/deadlines. Experience/knowledge of financial management within a voluntary organisation. omputer literate with excellent Microsoft Excel skills.

Desirable requirements: Knowledge/experience of fundraising and marketing within a voluntary organisation. Commercial awareness. Awareness of safeguarding adults and children. Driving license & ability to travel.

Closing date for application: 10:00am Monday 23rd May 2022

• 18.5 hours per week
• Salary £19,047 pro rata

Leeway requires a housekeeper 18.5 hours per week to work in our Norwich Refuge.

Job Purpose: To clean communal areas and prepare flats for new tenants in Leeway’s Refuge in Norwich.

Responsible to: Refuge Coordinator

Duties and responsibilities:

• To clean the communal areas (bathrooms, kitchen, lounge and Hallway areas) e.g. vacuuming, dusting, wiping down, clean communal windows/glass internal & external, ledges & cupboards, sinks and bath and cooking facility (this list is not exhaustive)
• To empty communal bins & dispose of rubbish in waste disposal area
• To ensure stocks of cleaning materials are ordered and purchased as required
• To clean & prepare empty flats when they become vacant, ready for let as necessary
• To deal with abandoned property following the Leeway procedure
• To use the onsite laundry facilities and ensure supply of clean bedding and towels for flats.
• To monitor donated food and toiletries & prepare welcome packs for incoming residents
• To follow Leeway policies and procedures
• To carry out any reasonable duties as required by the refuge coordinator
• To help out and take part on request with any other such duties to support the organisational function, duties & aims of the charity.
• Flexible approach to working hours, including evenings and weekends where required.

Essential requirements:

• Experience of cleaning in a voluntary or statutory residential setting
• Awareness of confidentiality
• Awareness of appropriate professional boundaries and conduct
• Ability to work on own initiative

Desirable requirements:

• Awareness of domestic violence issues and the effects on women and children
• Must have be able to travel & have access to a car

Closing date for application: 6:00pm Friday 10th June 2022