Jobs

We are regularly looking for talented individuals to join the Leeway team. Due to an increase in the level of service we are able to provide, we are currently recruiting for the following roles.

Click here to download our application form. Please send completed forms to admin@leewaynwa.org.uk

At Leeway, we pride ourselves on our positive and inclusive working environment. We believe it is important to create an atmosphere that makes everyone feel welcome, whether they are a member of staff, volunteer, service user, or someone from an external agency. We have a zero-tolerance approach to all forms of bullying, harassment, intimidation, and sexual harassment. Leeway has clear and robust policies and procedures to effectively respond to any complaints.

Job Title: Administration Officer
Location: Norwich
Employment Type: Part Time
Hours: 18.5 per week
Salary: £11,746 actual

The role

We are seeking an organised and proactive Administrative Officer to provide vital support to Leeway and its senior management team. You will manage our administrative systems, handle incoming communications and support a variety of office operations. The ideal candidate will be flexible, reliable, and committed to promoting Leeway’s policies and procedures while helping the organisation run smoothly.

Requirements

Essential Requirements

Relevant qualification and/or experience of administrative work in an office for a business or charity.
Experience of maintaining administrative systems.
Experience of minute taking.
Excellent written and oral communication skills.
Ability to deal with matters of a highly confidential nature with sensitivity and discretion.
Good knowledge of Microsoft office applications (Word, Excel, Access, Outlook).
Ability to work on own initiative and as part of a team.
Good organisational skills.
Flexible approach to working hours, including evenings and weekends where required.
Reliable, enthusiastic, non-judgmental and understanding.
Full UK driving license and ability to travel.
Awareness of Data Protection.

Desirable Requirements

Experience of working as a personal assistant.
Awareness of domestic abuse and the effects on adults and their children.

What we offer

6% pension contribution, training and continuous professional development, 25 days holiday plus bank holidays, 6 weeks paid sick leave (after completion of probation), paid 30-minute lunch (If entitled), 24 hour telephone counselling service, clinical supervision, staff reward ½ day, staff prize draws, gift vouchers, salary advance and loan schemes.

Closing date for application: 5:00pm Friday 30th January 2026