Work for Leeway

18.5 hour’s per week Refuge Domestic Abuse Caseworker, based at Breckland Refuge

Salary: £24,509 (pro-rata)

Benefits:

• 6% pension contribution
• training and continuous professional development
• 25 days holiday plus bank holidays
• 6 weeks paid sick leave (after completion of probation)
• paid 30 minute lunch
• 24 hour telephone counselling service
• clinical supervision
• staff reward ½ day, staff prize draws, gift vouchers, salary advance and loan schemes

Job Purpose:

• To provide an effective, supportive and confidential service for women and children requiring emergency refuge accommodation.
• To ensure that the refuge operational policies procedures are implemented and adhered to, and that all statistical data is collated and maintained for stakeholders and funding bodies.
• To support the Refuge Services Co-ordinator in developing the Refuge Service to deliver the best possible outcomes for refuge residents

Essential Requirements:

• Relevant qualification and/or two years’ experience of working with women and children who are experiencing domestic violence, for a statutory or voluntary agency.
• Ability to work independently and as part of a team.
• Experience of safeguarding vulnerable adults and children
• Ability to work on a rota over 7 days including evening work and take part in the out of hours on-call system
• The ability to use Microsoft office
• Full driving license, car business insurance & use of a car to travel

Desirable Requirements:

• Experience of working in a residential setting.

Closing date for application: 5:00pm Friday 13th June 2025

37 hour per week Senior Adminstration Officer

Salary: £31,689 (per annum)

Benefits:

• 6% pension contribution
• training and continuous professional development
• 25 days holiday plus bank holidays
• 6 weeks paid sick leave (after completion of probation)
• paid 30 minute lunch
• 24 hour telephone counselling service
• clinical supervision
• staff reward ½ day, staff prize draws, gift vouchers, salary advance and loan schemes

Job Purpose:

We are looking for an experienced and dynamic person to lead our small and friendly administrative team, overseeing the daily operations of our office, ensuring that administrative and human resource functions run smoothly and efficiently; to support the vital services we deliver to people affected by domestic abuse across Norfolk and Suffolk.

Essential Requirements:

• Achieved or working towards a management qualification and proven experience of managing staff.
• Proven experience of contract management.
• Proven experience in identifying, facilitating and managing change.
• Proven experience of managing resources.
• Ability to write reports and record information.
• Excellent communication (both verbal and written) and interpersonal skills, able to interact professionally at all levels.
• Excellent organisational and project management skills.
• Ability to work independently and as part of a team, and able to respond calmly and professionally.
• Ability to be reliable and flexible with working hours to meet the needs of the organisation.
• Good IT skills and knowledge of Microsoft office applications (Teams, Word, Excel, Outlook & PowerPoint).
• Reliable, enthusiastic, non-judgmental and understanding.
• Driving license and ability to travel.

Closing date for application: 5:00pm Wednesday 11th June 2025

37 hour per week Senior Fundraising and Corporate Sponsorship Officer based in Norfolk and Suffolk

Salary: £31,689 (per annum)

Benefits:

• 6% pension contribution
• training and continuous professional development
• 25 days holiday plus bank holidays
• 6 weeks paid sick leave (after completion of probation)
• paid 30 minute lunch
• 24 hour telephone counselling service
• clinical supervision
• staff reward ½ day, staff prize draws, gift vouchers, salary advance and loan schemes

Job Purpose:

We are looking for an experienced fundraising and corporate sponsorship officer to lead our small and friendly fundraising team and be responsible for creating a fundraising strategy, that will diversify and grow our income, in order to meet the fundraising targets set by our Board and thereby support the vital services we deliver to people affected by domestic abuse across Norfolk and Suffolk.

Essential Requirements:

• Relevant management qualification at level 3 or above and/or proven experience of managing staff.
• Proven experience of income generation for not-for-profit organisations, through individual giving, corporate partnerships, grants, and community fundraising, and organising and running events.
• Proven experience of planning and executing fundraising campaigns with a focus on corporate relationships.
• A strong social purpose with a proven track record of building and maintaining strong relationships with donors, businesses and funders. Active networking links within the Counties of Norfolk and Suffolk.
• Great at stakeholder engagement and management.
• Ability to give presentations to large groups of people and engage with people on a 1:1 basis.
• Excellent communication (both verbal and written) and interpersonal skills, able to interact professionally at all levels.
• Ability to work independently and as part of a team, and able to respond calmly and professionally.
• Good organisational and project management skills.
• Driving licence and own transportation to travel across Norfolk and Suffolk.
• Advanced IT and computer skills i.e. Word, Excel, Canva, Photoshop etc.
• Ability to be reliable and flexible with working hours to meet the needs of the organisation i.e. promotional presentations and events at the weekend or evening.

Closing date for application: 5:00pm Wednesday 2nd July 2025

18.5 hour per week NIDAS Unmet Needs IDVA (Independent Domestic Violence Advisor)

Salary: £30,329 (pro rata)

Location County Hall

This is a fixed term contract until 31st March 2026.

Job Purpose:

The Unmet Needs IDVA will be part of a confidential, safe, and supportive team, within the Norfolk Integrated Domestic Abuse Service (NIDAS). They will provide effective, safe, supportive, and confidential support for service users who have substance misuse issues aged 16 plus, who are assessed as high or medium risk and living with or fleeing domestic abuse.

The purpose of the Unmet Needs IDVA role will be to work within a multi-agency environment providing a range of support to reduce the posed risk of further harm to service users who are Unmet Needs, and to promote safe engagement when appropriate in criminal justice proceedings, Multi-Agency Risk Assessment Coordination’s (MARACs), The Sanctuary Scheme and Clare’s Law Disclosure processes.

You will work with statutory and voluntary agencies to identify and establish clear referral pathways and support agencies to generate new referrals and provide information and guidance to increase the identification of people with substance misuse issues experiencing abuse in existing services.

You will support colleagues and partner agencies, to provide the best possible service for service users with substance misuse issues ensuring the service is accessible to all.

You will ensure that our service users receive an excellent level of support that uses a strengths-based and trauma informed approach and is centred around their aims and aspirations.

You will work alongside our service users to ensure that they feel safe, happy with the service they are receiving and have the widest opportunities available to them to enhance their lives and improve their safety and wellbeing.

You will be required to represent the service by providing presentations and attending events as required and support the NIDAS Partnership Board in working towards the best possible outcomes for our service users.

Essential Requirements:

• Driving Licence, Business insurance and ability to travel across Norfolk.
• Experience of working in a voluntary or statutory agency for a minimum of two years with vulnerable people.
• Experience of advocating for vulnerable people to achieve positive outcomes.
• A good understanding of common experiences and needs of vulnerable people including the specific barriers to disclosure of domestic abuse for women who are Unmet Needs and do not engage with traditional referral pathways.
• A good understanding of domestic abuse including the impact of domestic abuse on vulnerable service users and their children.
• Knowledge of legislation around safeguarding vulnerable adults and children.
• Understand and be committed to equal opportunities and diversity issues in policy and practice.
• Excellent written and verbal communication skills, engaging with service users, colleagues, and partners.
• IT skills including use of Microsoft Office, Teams, case management systems, and databases.
• Inquisitive and problem solving. A commitment to seeking new ways of working to achieve positive outcomes.
• A clear understanding of Data Protection, GDPR, confidentiality, and data sharing protocols.
• Reliable, enthusiastic, non-judgmental, and understanding.
• Ability to be flexible and work independently, or as part of a team.
• Ability to respond calmly in sometimes pressured situations.
• Respect and value the diversity of the community and recognise the needs and concerns of a diverse range of people, ensuring the service and your approach is accessible to all.
• Always seek to expand your learning and undertake all training and development essential for this role.

21 hour per week Contract Officer – fixed term for 18 months.

Salary: £32,000 (37 hour pro rata) per annum

Benefits:

• 6% pension contribution
• training and continuous professional development
• 25 days holiday plus bank holidays
• 6 weeks paid sick leave (after completion of probation)
• paid 30 minute lunch
• 24 hour telephone counselling service
• clinical supervision
• staff reward ½ day, staff prize draws, gift vouchers, salary advance and loan schemes

Job Purpose:

We are seeking a highly motivated Contract Officer, with excellent communication and organisational skills, and the ability to maintain a varied workload, to join our Business Services Team. In this role you will oversee our funding contracts that provide the vital services we deliver to people affected by domestic abuse across Norfolk and Suffolk.

Essential Requirements:

• Proven experience of contract management.
• Excellent organisational skills, including ability to manage priorities and to work on own initiative.
• Good analytical skills, ability to assimilate, interpret, report and present quantitative and qualitative information from a range of sources.
• High level of attention to detail, including an excellent memory for the details of multiple projects at the same time.
• Excellent IT skills, especially on Excel and Word.
• Ability to solve problems and advise on a variety of contractual and procedural issues.
• Ability to follow agreed processes and procedures, while also being able to understand when flexibility is needed.
• Excellent interpersonal skills and the ability to work with managers, funding commissioners and other stakeholders.
• Ability to be reliable and flexible with working hours to meet the needs of the organisation.
• Reliable, enthusiastic, non-judgmental and understanding.
• Driving license and ability to travel.

Closing date for application: 5:00pm Monday 16th June 2025

37 hour per week NIDAS Triage Independent Domestic Abuse Advisor (IDVA)

Salary: £25,851

Location Multi Agency Safeguarding Hub, Norwich

Job Purpose:

The Triage IDVA will be part of our team within the Norfolk Integrated Domestic Abuse Service (NIDAS), a community-based service providing effective, safe, supportive, and confidential support for service users aged 16 plus and their families including children aged 5-18, who are assessed as high or medium risk, and living with or fleeing domestic abuse.

The purpose of the role is to work in a multi-agency environment providing an assessment of risk and offering a range of support to reduce the risk of further harm posed to service users and their families.

The support will be provided depending on the needs of the caller/referral through the phone, email, webchat or approved virtual apps as and when required. You will provide referrals to the NIDAS service identified by the referrals level of risk, including group support.

To triage all referrals and input all data onto an approved database in-line with reporting requirement and under the direction of the Senior IDVA.

Your support will ensure service users feel safe, happy with the service they are receiving and have the widest opportunities available to them to enhance their lives and improve their safety and wellbeing, using a strengths-based, trauma informed approach that is centred around their aims and aspirations.

You will participate in the rota system providing cover over 7 days a week represent the service by providing presentations and attending events as required and support the NIDAS Partnership Board in working towards the best possible outcomes for our service users.

Essential Requirements:

• An accredited IDVA qualification or working towards one.
• Driving Licence, Business insurance and ability to travel around Norfolk.
• Experience of working in a voluntary or statutory agency for a minimum of two years with victims of domestic abuse.
• Experience of using risk assessment tools for victims of domestic abuse.
• Knowledge of legislation around safeguarding vulnerable adults and children.
• Excellent written and verbal communication skills, engaging with service users, colleagues, and partners.
• Excellent IT skills including use of Microsoft Office, Teams, case management systems, and databases.
• Inquisitive and problem solving. A commitment to seeking new ways of working to achieve positive outcomes.
• A clear understanding of Data Protection, confidentiality, and data sharing protocols.
• An understanding of a strengths-based and trauma informed approach to support.
• An understanding of the impact of domestic abuse on young people, children, and families.
• Reliable, enthusiastic, non-judgmental, and understanding.
• Ability to be flexible and work independently, or as part of a team.
• Ability to respond calmly in sometimes pressured situations.
• Respect and value the diversity of the community and recognise the needs and concerns of a diverse range of people, ensuring the service and your approach is accessible to all.
• Always seek to expand your learning and undertake all training and development essential for this role.

To apply, please use the following link: Apply now

Norfolk/Suffolk, hybrid between onsite/home (70/30 split).

Salary: £68k pro rata (£55k actual)

Contract: Permanent, 30 hours/week with flexibility (prioritising business need)

Benefits:

• 25 days holiday and 6% employer pension contribution

Leeway has a simple vision. They are working to end domestic abuse.

For over 50 years, Leeway has been a trusted lifeline for individuals and families affected by domestic abuse. Through safe, supportive spaces and dedicated services, they’ve helped thousands of adults, children and families across Norfolk and Suffolk.

We’re looking for the next Chief Executive to lead collaboratively towards a shared vision – building on Leeway’s legacy and track record, while embracing the change and innovation necessary to futureproof the organisation.

About the role

As CEO, you’ll shape strategic direction, working closely with a committed Board and empowering a talented team. You’ll lead on governance, risk and financial sustainability, putting survivors at the heart of decision-making, and ensuring that services are inclusive, trauma-informed and delivered to the highest standards.

As spokesperson and public voice of the charity, you’ll advocate for survivors and build strong partnerships to increase impact. To stay ahead in the current landscape, you’ll need to be agile and forward-thinking. You’ll guide Leeway to seize new opportunities and gain recognition as a leading organisation, tackling domestic abuse both regionally and nationally.

Essential Requirements:

• Strategic thinking with expertise in finance, risk, and governance.
• Ability to motivate and support diverse teams to achieve results.
• Track record of contract negotiation and monitoring, able to influence key stakeholders.
• Success securing funding, developing new income streams and leading change.
• Experience of involving people with lived experience to shape services and strategy.
• Confident spokesperson, comfortable with external representation (including media).
• Understanding of the challenges facing people living with trauma and multiple disadvantage.
• Commitment to inclusion, co-production, and amplifying survivor voices.

Closing date for application: 9:00am Wednesday 25th June 2025

37 hour Fundraising and Events Officer (Norfolk and Suffolk)

Salary: £24,332 (per annum)

Benefits:

• 6% pension contribution
• training and continuous professional development
• 25 days holiday plus bank holidays
• 6 weeks paid sick leave (after completion of probation)
• paid 30 minute lunch
• 24 hour telephone counselling service
• clinical supervision
• staff reward ½ day, staff prize draws, gift vouchers, salary advance and loan schemes

Job Purpose:

We are looking for a highly organised and motivated individual, with excellent communication and project management skills, and experience of arranging, executing and evaluating successful fundraising events, to meet the fundraising targets, set by our Board and thereby support the vital services we deliver to people affected by domestic abuse across Norfolk and Suffolk.

Essential Requirements:

• Proven track record of arranging, executing and evaluating successful fundraising events.
• Innovative, imaginative, creative and professional attitude towards fundraising and events.
• Ability to develop effective partnerships and form productive working relationships at all levels.
• Drive and determination to see projects to conclusion.
• Ability to be resilient, work under pressure, and flexible to meet deadlines.
• Ability to give presentations to large groups of people and engage with people on a 1:1 basis.
• Excellent organisational and project management skills.
• Ability to maintain strict confidentiality.
• Excellent oral and written communication skills.
• Driving licence and ability to travel across Norfolk and Suffolk.
• Advanced Microsoft Office computer skills i.e. Word, Excel, Publisher.
• Ability to be reliable and flexible with working hours to meet the needs of the organisation i.e. fundraising activities or promotional presentations at the weekend or evening.

Closing date for application: 5:00pm Wednesday 2nd July 2025