Work for Leeway

Job Title: Finance Officer

Contract Hours: 37 hours per week

Benefits: 25 days annual leave plus bank holidays, 6% pension contribution

Accountable to: Senior Finance Officer

Location: Hybrid working available

Salary: £28,861.00 per year

Application closes on 21st November 2026

Main Purpose of the Job:

To provide effective financial administrative support to enable the preparation and provision of accurate and up to date financial accounts and reports.

Key Responsibilities:

• To maintain accurate rent records, including the allocation of housing benefit payments, and produce weekly rent reports
• To record all financial transactions for Leeway on Sage.
• To process purchase invoices, credit card transactions and staff expenses.
• To assist in producing financial reports or projected costings as required.
• To maintain Leeway's fixed asset register.
• To assist in the preparation of all accounts for submission to Leeway’s Accountants/Auditors at Year end.
• To record income/expenditure and update schedules of funding for specific projects.
• To carry out designated administration tasks and to follow Leeway’s financial and administration systems as required.

Corporate Responsibilities:

• Adhere to all Leeway policies
• Ensure the effective implementation of Leeway Equality and Diversity policies
• Attend all meetings and training relevant to your role
• Act as an ambassador for Leeway
• To carry out other duties appropriate to the post as requested by your line manager or other manager or Board member

Whilst every endeavour has been made to outline the duties and responsibilities of the post, this list is not exhaustive.

Person Specification – Experience

• At least 2 years’ experience of financial administration, including invoices, purchase orders, cost allocation and rent accounts
• Experience of internal payroll processes and timeframes
• Experience of producing management accounts and easy to read reports

Skills / Competencies

• Strong analytical skills and attention to detail, particularly in working with systems, data and reports
• Ability to work collaboratively across departments and build strong internal relationships
• Ability to explain financial issues and systems in a straightforward and uncomplicated manner
• Excellent self-management skills to work independently, autonomously and as part of a team
• Ability to juggle multiple projects, priorities and deadlines
• Strong IT skills across a wide range of programmes/software

Knowledge

• Understanding of Charity financial compliance regulations and accounting processes
• Understanding of accounting principles and financial controls
• Practical knowledge of Sage and Microsoft Excel for financial accounting and reports

Qualifications / Training

• AAT level 3 or equivalent (or working towards)

Other

• Commitment to Leeway’s values and mission
• Commitment to Equality, Diversity and Inclusion
• Commitment to positive work-life balance, training and support

Closing date for application: 5:00pm Saturday 21st November 2026

Job Title: NIDAS Project Aurora IDVA (Independent Domestic Violence Advisor)

Responsible for: Volunteers, Students

Direct Reports: NIDAS Service Manager

Based: Kings Lynn Council Offices

Salary: £30,936 pro rata

Job Purpose

As the Project Aurora IDVA you will be part of a confidential, safe, and supportive team, within the Norfolk Integrated Domestic Abuse Service (NIDAS). You will provide trauma-informed, needs led support for women who are insecurely housed and at risk of domestic abuse in the Kings Lynn area.

The purpose of the Project Aurora IDVA role will be to work within a multi-agency environment providing meaningful support to women facing multiple disadvantages, specifically focusing on their unmet needs. The support will include but not be limited to; reducing homelessness, reducing domestic abuse, reducing sexual abuse and exploitation, promoting access to food, medication, clothing and hygiene resources, reducing substance use, support, supporting reconnection to positive family relationships where appropriate and safe, providing consistent clear boundaries and trusted support, and reducing exposure to criminal exploitation, and involvement with the criminal justice service. You will also promote safe engagement when appropriate in criminal justice proceedings, Multi-Agency Risk Assessment Coordination’s (MARACs), The Sanctuary Scheme and Clare’s Law Disclosure processes.

You will support colleagues and partner agencies; to provide the best possible outcomes for women with multiple disadvantage and unmet needs ensuring the service is accessible to all.

You will ensure that women engaging with the project receive an excellent level of support that uses a strengths-based and trauma informed approach and is centred around their aims and aspirations. You will work alongside women to ensure that they feel safe, heard, confident and empowered. You will support them to have the widest opportunities available to them to enhance their lives and improve their safety and wellbeing. You will be required to represent the service by providing presentations and attending events as required and support the NIDAS Partnership Board in working towards the best possible outcomes for women. This role is subject to DBS and enhanced Police security clearance.

Key Functional Responsibilities

• To be the specialist lead within NIDAS for women who are referred to Project Aurora and do not engage with services through traditional referral pathways.
• To provide information and guidance to the team and to other professionals around domestic abuse and Project Aurora.
• To work with statutory and voluntary sector partners in Kings Lynn & West to identify and create appropriate pathways for women who have unmet needs or find it difficult to engage with traditional referral pathways.
• To ensure that the voices of women who are referred to Project Aurora are heard, and their experiences are listened to and feed this back to inform the development of the project.
• To identify and assess the risks and needs of women accessing Project Aurora using an evidence-based risk identification checklist.
• Build effective relationships with each service user and engage at their pace and in their preferred way; taking a service user led, flexible approach to providing practical and emotional support and advocacy.
• Support the empowerment of service users and assist them in recognising the dynamics of domestic abuse present in their situation and help service users to regain control of their lives.
• To manage a caseload and regularly review support and safety needs in line with the accredited standards.
• Facilitate a holistic assessment with each service user, building a relationship and creating a personalised support plan that incorporates risk and safety, and builds on their strengths and needs.
• Comply with all health and safety policy and procedures and carry out activities in a safe manner.
• To maintain accurate and thorough case records.
• Comply within Data Protection and GDPR legislation and all NIDAS information sharing agreements.
• To offer telephone, virtual, group or face to face advice and support to service users who have been assessed as high or medium risk.
• To liaise with other agencies working on Project Aurora to ensure a consistent approach.
• To track cases through the Police, CPS, court, and other systems to ensure service users have accurate and up to date information in compliance with the GDPR, confidentiality and data protection policy.
• To provide or coordinate support for criminal justice trials as required.
• To ensure that all safeguarding issues and concerns are reported and dealt with in accordance with organisational policy and procedure, legislation, and best practice.
• To promote and work within the policies and guidelines of NIDAS and employing organisations.
• To attend regular supervision and case management sessions.
• To complete a comprehensive induction and training agenda.
• To work at a different location either on a temporary or permanent basis upon reasonable notice, as part of your normal duties.
• To help and take part on request with any other such duties that are reasonably required to support NIDAS.

Key Strategic Responsibilities

• Work in a multi-agency framework and environment, safeguarding adults, and children.
• Promote Equality, Diversity, Fairness, and Inclusion at all times.
• Promote a ‘Team NIDAS’ culture across the service delivery.
• Ensure that women’s voices are central to all aspects of service delivery and is evidenced through safety and support planning, risk assessment and reviews.
• Be part of a team of community and family IDVAs and work collaboratively with colleagues throughout the NIDAS Partnership to deliver our visions, values, and objectives.
• Be innovative in identifying methods to successfully engage with people across a wide range of backgrounds and with diverse needs.
• Look for opportunities to improve and develop services that we offer.
• To promote collaboration and multi-agency work for service users and maintain up to date knowledge of local services to enable recovery.
• Support women to link into statutory, health and social care services to maximise their wellbeing and recovery.
• To implement NIDAS’s strategy on consultation and service user involvement to ensure that all service users can participate and contribute to the development of the NIDAS service.

Person Specification

Education & Qualifications

Essential

• Driving Licence, Business insurance and ability to travel across Norfolk.

Desirable

• An accredited IDVA qualification or willingness to work towards one, as training will be provided commensurate with the post.

Experience

Essential

• Experience of working in a voluntary or statutory agency for a minimum of two years with vulnerable people.
• Experience of advocating for vulnerable people to achieve positive outcomes.
• A good understanding of common experiences and needs of vulnerable people including the specific barriers to disclosure of domestic abuse for women who have multiple needs and do not engage with traditional referral pathways.
• A good understanding of domestic and the impact it has on individuals, families and children.

Desirable

• Experience of using risk assessment tools for victims of domestic abuse.
• Experience of delivering talks and presentations.

Knowledge & Skills

Essential

• Knowledge of legislation around safeguarding vulnerable adults and children.
• Understand and be committed to equal opportunities and diversity issues in policy and practice.
• Excellent written and verbal communication skills, engaging with service users, colleagues, and partners.
• IT skills including use of Microsoft Office, Teams, case management systems, and databases.
• Professional curiosity, and ability to think outside of the box to solve problems.
• A commitment to seeking new ways of working to achieve positive outcomes.
• A clear understanding of Data Protection, GDPR, confidentiality, and data sharing protocols.

Desirable

• An understanding of a strengths-based and trauma informed approach to support.
• An understanding of the impact of domestic abuse on women who have multiple and complex needs.

Values

• Reliable, enthusiastic, non-judgmental, and understanding.
• Ability to be flexible and work independently, or as part of a team.
• Ability to respond calmly in sometimes pressured situations.
• Respect and value the diversity of the community and recognise the needs and concerns of a diverse range of people, ensuring the service and your approach is accessible to all.
• Always seek to expand your learning and undertake all training and development essential for this role.

Job Title: Independent Domestic Abuse Advisor (IDVA)

Responsible for: Volunteers, Students

Direct Reports: Norwich Senior IDVA

Based: County Hall, Norwich

Contracted hours: 37

Salary: £30,936 pro rata

Job Purpose

As the Norwich IDVA will be part of our team within the Norfolk Integrated Domestic Abuse Service (NIDAS), which is a community-based service providing an effective, safe, supportive, and confidential support for service users aged 16 plus and their families including children aged 5-18, who are assessed as high or medium risk, and living with or fleeing domestic abuse.

The purpose of the role is to work in a multi-agency framework providing a range of support to reduce the risk of further harm posed to service users and support them to safely engage with criminal justice proceedings, Multi-Agency Risk Assessment Conferences (MARACs) and The Sanctuary Scheme, if appropriate as part of the NIDAS team.

You will work alongside a caseload of our service users to ensure that they feel safe, happy with the service they are receiving and have the widest opportunities available to them to enhance their lives and improve their safety and wellbeing. You will ensure they receive an excellent level of support that uses a strengths-based and trauma informed approach and is centred around their aims and aspirations.

Your role will be part of a rota system operating over 7 days a week. You will be required to represent the service by providing presentations and attending events as required and support the NIDAS Partnership Board in working towards the best possible outcomes for our service users.

This role is subject to DBS and enhance Police security clearance.

Full and accredited IDVA training will be provided where necessary to give the skills and knowledge required for the role (subject to successful completion of probationary period).

Key Strategic Responsibilities

• Work in a multi-agency framework and environment, safeguarding adults and children.
• Promote Equality, Diversity, Fairness, and Inclusion at all times.
• Promote a ‘Team NIDAS’ culture across the service delivery.
• Ensure that our service users voices are central to all aspects of service delivery and is evidenced through safety and support planning, risk assessment and reviews.
• Be part of a team of community and family IDVAs and work collaboratively with colleagues throughout the NIDAS Partnership to deliver our visions, values, and objectives.
• Be innovative in identifying methods to successfully engage with people across a wide range of backgrounds and with diverse needs.
• Look for opportunities to improve and develop services that we offer.
• To promote collaboration and multi-agency working for service users and maintain up to date knowledge of local services to enable recovery.
• Support our service users to link into statutory, health and social care services to maximise their wellbeing and recovery.
• To implement NIDAS’s strategy on consultation and service user involvement to ensure that all service users are able to participate and contribute to the development of the NIDAS service.

Key Functional Responsibilities

• Build a relationship with each service user and engage at their pace and in their preferred way; taking a service user led, flexible approach to providing practical and emotional support and advocacy.
• To manage a case load of the high/medium risk cases and regularly review support and safety needs in line with the accredited standards.
• Facilitate a holistic assessment with each service user, building a relationship and creating a personalised support plan that incorporates risk and safety, and builds on their strengths and needs.
• Participate in facilitation of group programmes within the service, supporting colleagues and service users to create and contribute to an environment that makes participation safe, supportive, and fulfilling. Similarly, support group programmes and activities including drop-ins at other services to support service users in the community.
• Comply with all Health & Safety policy and procedures and carry out activities in a safe manner.
• Maintain accurate and thorough case records.
• Comply within Data Protection and GDPR legislation and all NIDAS information sharing agreements,
• To offer a flexible service over 7 days a week to ensure referrals reach the NIDAS IDVA service as part of a NIDAS Rota system.
• To offer telephone, virtual, group or face to face advice and support to service users who have been assessed as high or medium risk.
• To participate in MARAC meetings and service user groups as required.
• To liaise with other teams within the NIDAS partnership to ensure seamless handover of service between the triage service and other teams within NIDAS.
• To track cases through the Police, CPS, court, and other systems to ensure service users have accurate and up to date information in compliance with the GDPR, confidentiality and data protection policy.
• To provide or coordinate support for criminal justice trials as required.
• To ensure that all Safeguarding issues and concerns are reported and dealt with in accordance with organisational policy and procedure, Legislation, and best practice.
• To promote and work within the policies and guidelines of NIDAS and employing organisations.

Person Specification

Education & Qualifications

• An accredited IDVA qualification or working towards one.
• Driving Licence, Business insurance and ability to travel across Norfolk.

Experience

• Experience of working in a voluntary or statutory agency for a minimum of two years with victims of domestic abuse.
• Experience of public speaking and advocating for victims.
• Experience of using risk assessment tools for victims of domestic abuse.

Knowledge & Skills

• Knowledge of legislation around safeguarding vulnerable adults and children.
• Excellent written and verbal communication skills, engaging with service users, colleagues, and partners.
• IT skills including use of Microsoft Office, Teams, case management systems, and databases.
• Inquisitive and problem solving. A commitment to seeking new ways of working to achieve positive outcomes.
• A clear understanding of Data Protection, confidentiality, and data sharing protocols.
• An understanding of a strengths-based and trauma informed approach to support.
• An understanding of the impact of domestic abuse on young people, children, and families.

Values

• Reliable, enthusiastic, non-judgmental, and understanding.
• Ability to be flexible and work independently, or as part of a team.
• Ability to respond calmly in sometimes pressured situations.
• Respect and value the diversity of the community and recognise the needs and concerns of a diverse range of survivors ensuring the service and your approach is accessible to all.
• Always seek to expand your learning and undertake all training and development essential for this role.